Last Updated: 25th September, 2025

At Nonprofit Navigator Africa, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, sign up for our newsletters, register for trainings, or use our consulting services.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal and organizational information:

a) Information you provide directly

  • Name, email address, phone number, and job title.
  • Organization name, size, mission, and location.
  • Billing information when you purchase services.
  • Messages or inquiries sent through our website or email.

b) Information collected automatically

  • IP address, browser type, device type, and operating system.
  • Pages visited, time spent on site, and referral sources.
  • Cookies and tracking technologies (explained below).

c) Sensitive information

We generally do not request sensitive information (such as religious affiliation or personal financial data) unless required for consulting purposes, in which case it will be handled securely.

2. How We Use Your Information

We use your data to:

  • Deliver services you request (consulting, grant writing, trainings, donor research).
  • Respond to your inquiries and provide customer support.
  • Send newsletters, funding tips, and marketing updates (if you opt-in).
  • Process payments for services.
  • Improve our website, content, and service delivery.
  • Comply with legal obligations where required.

3. Sharing of Information

We respect your confidentiality. We do not sell, rent, or trade your personal data.

We may share your information only in these situations:

  • With trusted third-party service providers (e.g., payment processors, email platforms) to help us deliver services.
  • To comply with legal or regulatory requirements.
  • To protect our rights, property, or safety.

4. Email & Communications

  • If you subscribe to our newsletter, you may receive updates about grants, donor insights, nonprofit strategies, and training offers.
  • You can unsubscribe at any time by clicking the “unsubscribe” link in our emails.
  • We never send spam.

5. Cookies & Tracking

  • Our website uses cookies to enhance your browsing experience.
  • Cookies help us analyze website traffic, improve performance, and remember preferences.
  • You can disable cookies in your browser, but some features of the site may not function properly.

6. Data Storage & Security

  • All personal data is stored securely using industry-standard protections.
  • We limit access to personal data to authorized staff and contractors only.
  • While we take every precaution, no method of transmission over the Internet is 100% secure. You share information at your own risk.

7. Data Retention

  • We retain personal data only as long as necessary to deliver services or comply with legal obligations.
  • You may request deletion of your data by contacting us.

8. Children’s Privacy

Our services are not directed at children under 18. We do not knowingly collect personal data from minors. If we discover such data, it will be deleted immediately.

9. Your Rights

Depending on your location, you may have rights under data protection laws, including:

  • The right to access the personal data we hold about you.
  • The right to correct or update your information.
  • The right to request deletion of your data.
  • The right to opt-out of marketing communications.

To exercise these rights, contact us at the email below.

10. International Clients

If you access our website or services from outside Nigeria, please note that your information may be transferred to and stored in Nigeria. By using our services, you consent to this transfer.

11. Links to Third-Party Websites

Our site may include links to external websites (e.g., donor databases, funding portals, partner organizations). We are not responsible for their privacy practices.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the “Last Updated” date updated accordingly.

13. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us:

📧 nonprofitnavigatorafrica@gmail.com
📞
📍 Ebonyi State, Nigeria

👉 In plain words: We only collect information needed to serve you better, we never sell your data, and you’re always in control of whether you hear from us.